#Paradise pine nosleep full#

Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. We are sorry that we were unable to meet your expectations during your stay. Jamie Hansen, Owner at Best Western Pine Springs Inn, responded to this review Thank you for the comments regarding your recent stay with us. Just because things have changed because of Covid, does not mean you can treat paying customers with such rude behavior. So Sarah, if you read this, your staff needs a lesson in customer service. No apology, nothing….I asked her the name of her manager and she said “Sarah”. So she tried the third set and they finally worked.

When she came, she demanded to try my cards and of course they did not work. Then she said “well, I don't know what's wrong, I programmed it myself” I asked her to please come figure it out because my 80 yo mother was waiting in the cold. She literally argued with me and wanted to know if the light turned green, which of course it didn't therefore that was the reason I was calling her. When I got to the lobby, it was totally empty and she said, “oh I was just bringing you the keys.” So I brought the new set of keys to the room and they did not work. So, I went myself to get another set of keys.

#Paradise pine nosleep full#

The first time, I called her and she stated it would be awhile for her to come bring us another because she had a lobby full of people. However, the front desk attendant, Shannon, was extremely rude and acted as though we were a huge inconvenience when our room key failed to work. In actuality, the room was nice enough and clean. He apologized, but…?! On another note, the breakfast was fabulous. I told the gentleman at breakfast, who had fixed the sink, that the tub also had an issue. We showered the next morning, the tub wasn't draining. We stopped the drain and put a towel in the sink for the night. I asked for drain-o to see if that would help and they gave me a bottle of spray cleaner. I went to the lobby and the 3 young people working may not have understood the issue. Called the front desk and someone came within the hour and ‘fixed it.' We went out for dinner and when we came back, the sink now drained but the stench increased. I also heard in the lobby that they were sold out. I had booked through the BW app and the room was non-refundable. Unfortunately, the smell in the room was so off putting. I was treated nicely when I checked in and even given water a bottle of water. The property itself had a lovely park-like feel, like it may have been a retreat center at one point. Ruidoso è anche sede di molti eventi durante l'anno tra cui festival dell'arte, mostre di cavalli, concerti, gare motociclistiche e del Cowboy Symposium.Il Best Western® Pine Springs Inn è orgoglioso di offrirti un servizio clienti di prima qualità in un'ottima posizione a Ruidoso. Questo hotel del New Mexico è inoltre vicino al centro convegni di Ruidoso, al museo del cavallo e alla regione di Billy the Kid, a soli 48 chilometri. Gli appassionati di equitazione apprezzeranno la vicinanza dell'ippodromo di Ruidoso, a meno di 1,5 chilometri, mentre tutti gli altri potranno divertirsi a giocare ai casinò Billy The Kid, Travel Center e Apache, tutti entro 10 chilometri dall'hotel. Chi è in viaggio per affari apprezzerà la disponibilità dei servizi business e meeting offerti dall'hotel.Nelle vicinanze del Best Western Pine Springs Inn è possibile praticare molte attività all'aria aperta, tra cui equitazione e golf nei mesi più caldi e scii ad Apache Ski in inverno. Potrai rilassarti nella piscina o nella vasca idromassaggio all'aperto. Questo hotel, che ospita anche animali domestici, ti offre ogni mattina la colazione completa deluxe gratuita, oltre ad un'ampia varietà di servizi aggiuntivi. Questo hotel di Ruidoso dispone di 98 camere ben arredate con televisione via cavo/satellite e accesso a Internet ad alta velocità. Scopri questo hotel di Ruidoso, New Mexico, che ammette anche animali domestici, situato a breve distanza dall'ippodromo di Ruidoso, da Ski Apache e da molti casinò locali.Nascosto tra i meravigliosi monti Sacramento nel centro del New Mexico, il Best Western Pine Springs Inn offre eccellenti servizio clienti in un ambiente rilassante e sereno, il tutto a prezzi accessibili.